Day 1 and morning of day 2: Living and Learning with Animals:
The Science & Technology of Behavior Change Living and Learning with Animals (LLA) is a seminar focused on the fundamental principles of learning and behavior, and the behavior change technology known as applied behavior analysis. All animals change their behavior due to experience, i.e., they learn. Thus, this course has both trans-species and interdisciplinary relevance to all professionals working with behavior.
The following topics are presented with slides and illustrative videos:
- How Behavior Works: Understanding and Misunderstanding Behavior;
- The Significance of Science to Behavior Consulting;
- Respondent and Operant Learning;
- Functional Assessment;
- The Commitment to Ethical Practice;
- The Case for Empowerment; Procedures for Changing Behavior; and,
- Designing Behavior Change Plans.
As a result of attending this seminar, participants will be better able to teach learners effectively and humanely.
Day 2 afternoon: Effective Communication Skills with Clients & Colleagues: Replacing Barriers with Bridges
As behavior consultants, veterinarians, animal trainers, we often supervise other people, such as clients and coworkers, who carry out the behavior intervention plans we help design. A high level of interpersonal communication skill is required in order to be honest, kind, and effective. This is especially true when the stakes are high, opinions differ, and performance or expectation gaps exist. Based on the communication skills described in the book Crucial Conversations by Patterson, et al. and other sources, participants will learn to do the following:
1) identify the moment a conversation becomes crucial,
2) create safety in order to establish and maintain meaningful dialogue,
3) identify a mutual purpose and mutual respect, and
4) replace victim, villain and helpless stories with facts, action, and follow up.
By mastering these skills and others to be discussed and practiced in this seminar, we can replace communication barriers with bridges to improve the quality of life for all learners.